SCOPE AND APPLICATION
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Service or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at firstname.lastname@example.org.
COLLECTION OF INFORMATION
Queritel is an app to collect data about the world around you. While collecting this data, we use the following:
|What we collect||Why we collect it|
|Location||To better target users with Tasks and mitigate fraud by verifying user provided location data.|
|User device ID and IP address||To personalize and improve the Services, including to provide or recommend content targeted towards a specific user in a specific location.|
|Device information||To better understand the user’s context for app enhancements and bug reporting, as well as gather data that can be used for dispute resolution when performing paid Tasks.|
|Language||To be able to present the user with text within the app in a language that the user understands.|
|Performance metrics for APIs||To ensure that all the APIs used by the app are working well in order to provide the best possible user experience for the user.|
|Collection of app names||To minimize the risk of fraud by making sure the user is not using an app that doctors information that is key for the effective functioning of the app, eg: location data, clock, etc.|
|Battery status||To understand the impact of our app on the user’s battery.|
|WiFi and Cellular||To better understand the quality of the signal on the user’s device and thereby help our partners improve network coverage, as well as reactively providing a better service for users based on signal quality.|
Overall, we will be logging the data mentioned above in order to better serve our users and prevent fraudulent users from abusing our Services for which we pay users. This data will be sent to Queritel via Amplitude, a third party analytics company. Some of the information mentioned above may also be shared with our partners.
If you want to learn more about the information we collect, here are a few more details:
Information You Provide to Us
We collect information you provide directly to us, as well as information you provide through use of third party accounts. We collect information when you create or modify your account, complete a task, contact customer support, or otherwise communicate with us. This information may include: name, social media account, email address, phone number, payment identifier, and other information you choose to provide.
Information We Collect Through Your Use of the Service
When you use the Service, we collect information about you in the general categories below:
Location Information: When you use the Service to complete Queritel tasks, we collect precise location data that tracks your check-in location and observation locations. If you permit the Service to access location services through the permission system used by your mobile operating system (“platform”), we may also collect the precise location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP address.
Contacts Information: If you permit the Service to access the address book on your device through the permission system used by your mobile platform, we may access and store names and contact information from your address book for account verification.
Power Information: If you permit the Service to access your power information on your device through the permission system used by your mobile platform, we may access and store your power levels and charging status to understand the environment our product operates in.
Transaction Information: We collect transaction details related to your use of the Service including your payment information, the payment provider you use, the date and time a task was completed, submitted, reviewed and paid, a cash out was initiated, the amount of money made, and other related transaction details.
Device Information: We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
Log Information: When you interact with the Service, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with the Service.
Information We Collect From Other Sources
If you provide your third-party account credentials to us or otherwise sign in to the Service through a third party site or service (e.g., Facebook), you understand some content and/or information in those accounts (”Third Party Account Information”) may be transmitted into your Queritel account if you authorize such transmissions, and that Third Party Account Information transmitted to the Service is covered by this Policy. We may combine information from this app or site with information we have collected from you in your capacity as a user of the Service.
Third parties, including Facebook, may collect or receive information from the Service and other apps, and use that information to provide measurement services and targeted ads. By using the Service, you agree to the collection and use of information for ad targeting.
Important Information About Platform Permissions
Mobile platforms have defined certain types of device data that apps cannot access without your consent. These platforms have different permission systems for obtaining your consent. Android devices will notify you of the permissions that the Queritel app seeks before you first use the app, and your use of the app constitutes your consent.
USE OF INFORMATION
We may use the information we collect about you to:
Provide, maintain, and improve the Service, including, for example, to facilitate payments, provide products and services you request (and send related information), develop new features, provide customer support to users, authenticate users, and send product updates and administrative messages;
Perform internal operations, including, for example, to prevent fraud and abuse of the Service; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;
Send or facilitate communications between you and our internal support system, such as important notifications pertaining to a subset of app users;
Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of Queritel Corporation and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfill any related awards;
Personalize and improve the Service, including to provide or recommend features, content, referrals, and advertisements.
SHARING OF INFORMATION
We may share the information we collect about you as described in this Policy or as described at the time of collection or sharing, including as follows:
With Queritel partners and affiliated entities that provide services or conduct data processing on our behalf, or for data centralization and / or logistics purposes;
With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;
In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;
In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;
If we otherwise notify you and you consent to the sharing; and
In an aggregated and/or anonymized form which cannot reasonably be used to identify you.
Analytics and Advertising Services Provided by Others
Queritel will comply with individual’s requests regarding access, correction, and/or deactivation of a user’s account in accordance with applicable law.
The Service requests permission to collect precise location from your device per the permission system used by your mobile operating system. Disabling collection of this information will limit your ability to access the Service. However, disabling the Service’s collection of precise location from your device will not limit our ability to collect your location information from your IP address.
If you wish to remove your personal data from queritel, please e-mail email@example.com from the e-mail account you wish to remove.
Effective Date: December 1, 2016
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