Privacy Policy
We at Queritel know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By using or accessing the Service in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the ways listed below.
Queritel collects information about you when you install our mobile application and through other interactions and communications you have with us. This Privacy Policy applies to the Queritel app, websites, and products and services available on or at the websites (taken together, the “Service”). The Service is owned and operated by Queritel Corporation (“Queritel”), and this Privacy Policy applies to information collected and used by Queritel Corporation. Remember that your use of the Service is at all times subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms of Use.
We may transfer the information described in this Privacy Policy to, and process and store it in, the United States. Where this is the case, we will take appropriate measures to protect your personal information in accordance with this Privacy Policy.
We are constantly trying to improve the Service, so we may need to change this Privacy Policy from time to time as well. We will alert you to changes by sending you an in-app message, posting a notice on relevant social media platforms, and/or by some other means. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Service, and you are still responsible for reading and understanding them. If you use the Service after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy that is in effect at the time the information is collected.
SCOPE AND APPLICATION
This Privacy Policy (“Policy”) applies to persons anywhere in the world who use the Service, to collect data or use our customer support service.
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Service or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at help@queritel.com.
COLLECTION OF INFORMATION
Queritel is an app to collect data about the world around you. While collecting this data, we use the following:
| What we collect | Why we collect it |
|---|---|
| Location | To better target users with Tasks and mitigate fraud by verifying user provided location data. |
| User device ID and IP address | To personalize and improve the Services, including to provide or recommend content targeted towards a specific user in a specific location. |
| Device information | To better understand the user’s context for app enhancements and bug reporting, as well as gather data that can be used for dispute resolution when performing paid Tasks. |
| Language | To be able to present the user with text within the app in a language that the user understands. |
| Performance metrics for APIs | To ensure that all the APIs used by the app are working well in order to provide the best possible user experience for the user. |
| Collection of app names | To minimize the risk of fraud by making sure the user is not using an app that doctors information that is key for the effective functioning of the app, eg: location data, clock, etc. |
| Battery status | To understand the impact of our app on the user’s battery. |
| WiFi and Cellular | To better understand the quality of the signal on the user’s device and thereby help our partners improve network coverage, as well as reactively providing a better service for users based on signal quality. |
Overall, we will be logging the data mentioned above in order to better serve our users and prevent fraudulent users from abusing our Services for which we pay users. This data will be sent to Queritel via Amplitude, a third party analytics company. Some of the information mentioned above may also be shared with our partners.
If you want to learn more about the information we collect, here are a few more details:
Information You Provide to Us
We collect information you provide directly to us, as well as information you provide through use of third party accounts. We collect information when you create or modify your account, complete a task, contact customer support, or otherwise communicate with us. This information may include: name, social media account, email address, phone number, payment identifier, and other information you choose to provide.
Information We Collect Through Your Use of the Service
When you use the Service, we collect information about you in the general categories below:
Location Information: When you use the Service to complete Queritel tasks, we collect precise location data that tracks your check-in location and observation locations. If you permit the Service to access location services through the permission system used by your mobile operating system (“platform”), we may also collect the precise location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP address.
Contacts Information: If you permit the Service to access the address book on your device through the permission system used by your mobile platform, we may access and store names and contact information from your address book for account verification.
Power Information: If you permit the Service to access your power information on your device through the permission system used by your mobile platform, we may access and store your power levels and charging status to understand the environment our product operates in.
Transaction Information: We collect transaction details related to your use of the Service including your payment information, the payment provider you use, the date and time a task was completed, submitted, reviewed and paid, a cash out was initiated, the amount of money made, and other related transaction details.
Usage and Preference Information (Do Not Track Policy): We collect information about how you and site visitors interact with the Service, preferences expressed, and settings chosen. In some cases we do this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers. Through cookies we place on your browser or device, we may also collect information about your online activity after you leave the Service. Just like any other usage information we collect, this information allows us to improve the Service and customize your online experience, and otherwise as described in this Privacy Policy. Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. The Service does not support “Do Not Track” requests at this time, which means that we collect information about your online activity both while you are using the Service and after you leave the Service.
Device Information: We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
Log Information: When you interact with the Service, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with the Service.
Information We Collect From Other Sources
If you provide your third-party account credentials to us or otherwise sign in to the Service through a third party site or service (e.g., Facebook), you understand some content and/or information in those accounts (”Third Party Account Information”) may be transmitted into your Queritel account if you authorize such transmissions, and that Third Party Account Information transmitted to the Service is covered by this Policy. We may combine information from this app or site with information we have collected from you in your capacity as a user of the Service.
We use analytics to help analyze how our users use the Service. Google Analytics uses cookies to collect information such as how often our users visit the Service, what pages they visit, and what other sites they used prior to coming to the Service. We may use the information we get from Google Analytics to improve our Service or to send you promotional messages about our Service. Google Analytics collects the IP address assigned to you on the date you visit the Service, but not your name or other personally identifying information. We do not combine the information generated through the use of Google Analytics with any personally identifying information. Although Google Analytics plants a persistent Cookie to identify you as a unique user the next time you visit the Service, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Service is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You may find additional information about Google Analytics at https://www.google.com/policies/privacy/partners/.
Third parties, including Facebook, may collect or receive information from the Service and other apps, and use that information to provide measurement services and targeted ads. By using the Service, you agree to the collection and use of information for ad targeting.
You can opt out of (i) Google Analytics by using the following add-on https://tools.google.com/dlpage/gaoptout/, and (ii) Facebook by visiting https://www.aboutads.info/choices/.
Important Information About Platform Permissions
Mobile platforms have defined certain types of device data that apps cannot access without your consent. These platforms have different permission systems for obtaining your consent. Android devices will notify you of the permissions that the Queritel app seeks before you first use the app, and your use of the app constitutes your consent.
USE OF INFORMATION
We may use the information we collect about you to:
Provide, maintain, and improve the Service, including, for example, to facilitate payments, provide products and services you request (and send related information), develop new features, provide customer support to users, authenticate users, and send product updates and administrative messages;
Perform internal operations, including, for example, to prevent fraud and abuse of the Service; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;
Send or facilitate communications between you and our internal support system, such as important notifications pertaining to a subset of app users;
Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of Queritel Corporation and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfill any related awards;
Personalize and improve the Service, including to provide or recommend features, content, referrals, and advertisements.
SHARING OF INFORMATION
We may share the information we collect about you as described in this Policy or as described at the time of collection or sharing, including as follows:
With Queritel partners and affiliated entities that provide services or conduct data processing on our behalf, or for data centralization and / or logistics purposes;
With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;
In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;
With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our Terms of Use or other relevant policies, or to protect the rights, property, or safety of Queritel Corporation or others;
In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;
If we otherwise notify you and you consent to the sharing; and
In an aggregated and/or anonymized form which cannot reasonably be used to identify you.
Analytics and Advertising Services Provided by Others
We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you use the Service, as well as when you visit other online sites and services.
YOUR CHOICES
Account Information
You may correct your account information at any time by logging into your in-app account. If you wish to cancel your account, please email us at help@queritel.com. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance, if you have a standing credit or debt on your account, or if we believe you have committed fraud or violated our Terms of Use, we may seek to resolve the issue before deactivating your account.
Access Rights
Queritel will comply with individual’s requests regarding access, correction, and/or deactivation of a user’s account in accordance with applicable law.
Location Information
The Service requests permission to collect precise location from your device per the permission system used by your mobile operating system. Disabling collection of this information will limit your ability to access the Service. However, disabling the Service’s collection of precise location from your device will not limit our ability to collect your location information from your IP address.
Contact Us
If you have any questions about this Privacy Policy, please contact us at help@queritel.com, or write us at Queritel Corporation, Inc., Attn: Legal, 6192 Coastal Highway, Lewes, Delaware 19958, County of Sussex, United States of America.
If you wish to remove your personal data from queritel, please e-mail help@queritel.com from the e-mail account you wish to remove.
Effective Date: December 1, 2016
Legal
Queritel Corporation
6192 Coastal Highway, Lewes, Delaware 19958, County of Sussex
